Google Business Profile Messaging: Enabling and Responding to Inquiries
Getting started with Google Business Profile messaging: How to enable messaging and respond to inquiries
With messaging, customers can easily reach out to business owners and get quick answers to their inquiries. It’s a great way to connect with potential customers and build relationships with your existing ones.
- Log in to your Google Business Profile account and navigate to the “Messaging” tab.
- Click “Turn On Messaging” and provide a phone number that can receive text messages.
- Once you verify your phone number, you can start receiving messages from customers.
Now that you have enabled messaging, you can start responding to inquiries from customers. Here are some tips on how to respond effectively:
- Respond promptly: Customers expect quick responses to their inquiries, so make sure you’re checking your messages frequently and responding promptly.
- Be friendly and professional: Make sure your tone is friendly and professional. Remember that your messages are a reflection of your business, so make sure you’re representing it well.
- Keep it short and sweet: Customers don’t want to read a novel when they’re looking for a quick answer to their question. Keep your messages short and to the point.
- Provide helpful information: Make sure you’re providing helpful information in your responses. If a customer is asking about your hours of operation, for example, make sure you provide the information they need.
If you found this article useful, feel free to share on social media
Want to grow your business using Google Business Profile?
Let's Book a free google business Profile audit
One-on-One with expert advice about your individual Google My Business listing.
During this time I will give you one to one advice, hot tips, hints & answer any specific questions related to your Google My Business listing.
REad more Like this article?
Boosting Local Visibility for Business: A Comprehensive Guide to GBP SEO Strategies
Boosting Local Visibility for Business: A Comprehensive Guide to GBP SEO Strategies In the highly competitive field of local business, the importance of establishing a
Implementing Customer Feedback in Google Reviews – Enhances Services and SEO for Melbourne Local Businesses
Implementing Customer Feedback in Google Reviews – Enhances Services and SEO for Melbourne Local Businesses Let us delve into the important role of customer feedback
Monitoring Your Google Reviews to Enhance Melbourne Local Business Insights
Monitoring Your Google Reviews to Enhance Melbourne Local Business Insights Welcome to another essential guide from Pinpoint Local, your partner in navigating the digital marketing